Miramonte Resort & Spa's THE WELL Luxury Spa Earns Three-Star Rating from Mobile Travel Guide
THE WELL Spa is the only Mobil-rated spa in the Coachella Valley.
(Indian Wells, Calif.) - Mobil Travel Guide has honored THE WELL Spa at Miramonte Resort & Spa with a Mobil Three-Star Award this spring. Mobil Travel Guide is the originator of the prestigious Five-Star rating system, and provides of one of the most comprehensive evaluation systems of hotels, restaurants, and spas. THE WELL Spa's rating earned it a place on Mobil Travel Guide's list of the top spas in the United States and Canada for 2007. THE WELL SPA's comprehensive review by Mobil Travel Guide's incognito experts can be found online at www.mobiltravelguide.com. "Our guests are looking for a luxury spa as an essential part of their stay. We are proud to provide the ultimate level of service and satisfaction based on the 'gold standard' set by Mobil Travel Guide," says David Renker, General Manager of Miramonte Resort & Spa.
Using an evaluation system similar to the one they established for hotels and restaurants in 1958, Mobil Travel Guide's undercover inspectors rated the spas using more than 450 criteria. Mobil Travel Guide updates the criteria annually. Every aspect of the spa is included in the evaluation, from the reservation process to check-in, and from the public areas and locker rooms to the fitness center. Inspectors complete two treatments at each spa to compare how various procedures are provided and to evaluate consistency. In assessing the "total spa experience," inspectors examine such factors as courtesy of staff, overall efficiency, guest comfort and convenience, luxury, therapists' technical execution/skill and knowledge, staff appearance and facility cleanliness/condition. All inspections are conducted unbeknownst to the spa management and staff.
"While most spa-goers are familiar with the concept of star ratings, many are surprised as to how few spas actually qualify and achieve a Mobil Star-rated status," said Shane O'Flaherty, Vice President of Quality Assurance for Mobil Travel Guide. "Our standards are the most stringent in the industry because we believe it is paramount for guests to consistently receive the most personalized level of service possible. The Mobil Three-Star Award places a spa in elite company with some of the best spas in North America."
THE WELL Spa was named for the local natural spring water to which Native Americans have attributed healing powers for centuries in the Palm Springs valley. The new 14,000-square-foot, Tuscan-inspired spa has many Old World touches, including arched doorways and dark wood accents. Its extensive facilities include five outdoor and nine indoor relaxation suites; four mud bars, and a Watsu pool. The unique features also include two river bench pools-sculpted stone chaise lounges, allowing guests to be immersed in a shallow stream of water, just as one would be in a natural riverbed. THE WELL Spa also offers fitness and wellness classes, or Journeys, which are complimentary with the purchase of a spa service and include urban yoga, tai chi, Hydro Tai Chi, various types of meditation and a 24-hour fitness center.
ABOUT MIRAMONTE RESORT & SPA
Miramonte Resort & Spa, located in Indian Wells, CA is one of 30 independent, upscale and luxury hotels, resorts and golf clubs in the United States managed by Destination Hotels & Resorts, the fifth largest independent hospitality management company in the country. The company, headquartered in suburban Denver, Colo., features a portfolio of more than 7,000 guest rooms, 13 golf courses and 10 full-service spas. Destination Hotels & Resorts properties are located in key metropolitan and resort markets including Washington, D.C., Houston, Chicago, Denver, Dallas, San Diego, Aspen, Austin, Phoenix, Palm Springs, Jackson Hole, Maui and Lake Tahoe. For more information on the properties in the Destination Hotels & Resorts collection, please visit www.destinationhotels.com.
ABOUT MOBIL TRAVEL GUIDE:
Mobil Travel Guide, originator of the prestigious Mobil Star ratings and certifications, has been providing the most comprehensive ratings and reviews of hotels, restaurants and spas in the United States and Canada since 1958. Mobil Travel Guide's team of anonymous, expert inspectors evaluates properties against rigorous and objective proprietary standards, giving consumers the insight to make better-informed travel and leisure decisions. Mobil Travel Guide is published by Publications International, Ltd. under license from Exxon Mobil Corporation. Mobil Travel Guide is headquartered in Lincolnwood, Illinois. For more information, visit www.mobiltravelguide.com.
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